Frequently Asked Questions

Before you book your adventure, we understand that you may want to know more about the experience. Here are some asked and answered questions that we frequently encounter!

Where do you fly?

Jackson Hole, WY

We fly over the largest remaining private open space in Jackson Hole, a working ranch bordered by Grand Teton National Park, the Bridger-Teton National Forest, and the Snake River. The Teton Mountain Range rises five thousand feet right from our launch site, without foothills. Commanding views of the Jackson Hole Ski and Mountain Resort, Teton Village, and all of Jackson Hole and seven mountain ranges, including the Yellowstone Plateau.

Where do we meet?

In response to the recent pandemic, we advise our passengers to meet with us at a designated location in Teton Village to follow a shuttle to our launch location. Specific meeting details will be made clear upon booking.

How long are flights?

The flight lasts about an hour, give or take. The memory lasts for a lifetime. Since our flights are weather-dependent, certain variables may affect the length of the flight.
The whole experience, from inflation to post-landing celebration, lasts about 3 hours.

When do flights occur?

Daybreak, when the first pink rays of the sun are bathing the Tetons in marvelous pastel. The winds are the calmest of the day, the wildlife is often seen, and there is not a better way to start a day. 

Experience starts 5:45-6:15 a.m. and finishes around 9-9:30 a.m.

How high do you fly?

Each flight is custom tailored to the weather conditions of the day by our experienced aeronauts. We soar from fifteen hundred to over four thousand feet above the launch, depending upon conditions. But whether a mile or a millimeter above the meadow, that lighter-than-air feeling stays with you, and may last long after the gentle landing.

Where do you land and what are landings like?

Soft winds, gentle landings.

We fly on the lee side of the Tetons, where winds are generally light and marvelously varied. Differing winds may occur at different altitudes, which our pilots navigate deftly. Our landings take place upon Snake River Ranch, specific location varying by the winds of the day.
We are pleased to accommodate the handicapped and the disabled whenever possible, with light winds and large baskets.

What about children?

We love families.

We try to accommodate children of all ages, but they must be mature enough to understand what they are undertaking, which generally means at least 6 years of age. The child rate applies to children 6 to 12 years of age.

How many people can you take?

We have several different sized hot air balloons whose baskets can hold varying numbers of people. Our largest basket can hold up to sixteen passengers (dependent on total weight), and we can accommodate any sized group less than that number within the same balloon.

What about the pilots?

Our very experienced commercial pilots have over forty years of ballooning experience combined, on several continents. All of our pilots and balloons are fully certified by the Federal Aviation Administration. With the Wyoming Balloon Company, safety is always first.

What physical condition does a passenger need to be in?

Taking a hot air balloon ride is an exciting outdoor activity, which has some restrictions on whom it is suitable for. Each passenger must be able to enter the baskets, which do not have doors. This movement is similar to mounting and dismounting a horse. For this experience, passengers should be able to stand for an hour’s length, and be able to jump off a bench.
Although we wish to be accommodating, we are not able to meet ADA standards of accessibility.

What are the prices?

Prices per person:
Group adult: $425
Group child (6-12): $325 per head
Private: $750 per head

Included in the price: An hour balloon flight, and a celebration with champagne and fresh juice.
Prices are subject to change at a later date if reservations are not previously confirmed, due to expenses that must be accounted for, such as employees, gas, and propane.

What is the cancellation policy?

Cancellations for parties of 6 or less made 72 hours or more in advance will be fully refunded.
Weather cancellations made by the company will also be fully refunded.

Cancellations for parties of 6 or less within 72 hours of the flight may not be refunded. However, if you are showing symptoms of sickness, please let us know immediately.

Cancellations for parties of 7 or more made within 30 days of flight may not be refunded.

Questions Answered?

Come Fly With Us!

Take part in one of the most unique experiences in Jackson, WY.

Still have questions?